Effective July 1, 2023, First Citizens Bank will no longer be accepting payments from Columbia Water customers.
Other methods of payment include the following:
Mail-In Payments (Check)
| Location | Address | Fees for Customer | Phone Number |
| Mail to: | P.O. Box 7997 Columbia, S.C. 29202-7997 | $0.00 | (803)-545-3361 |
| Harden Street | 3000 Harden Street Columbia, S.C. 29203 | $0.00 | (803)-545-3361 |
Walk-In Payments (Cash, Check & Credit Card)
| Location | Address | Fees for Customer | Hours of Operation |
| Harden Street | 3000 Harden Street Columbia, S.C. 29203 | Credit Card Fee | 8:30 – 5:00 M-F |
| The Mailroom | 1505 Charleston Hwy West Columbia | $0.00 | 9:00 – 6:00 M-F
9:00-2:00 Sat |
*City of Columbia has partnered with Value Payment Systems.
Credit Card Fee- $1.95 Minimum Fee- Credit Card Fee 2.5% & Debit Card Fee 1.5%
*Must bring bill and account must be current for Mailroom
Bank Draft Payments
| Sign Up/Download Documents at: | Fees for Customer | Hours of Operation |
| www.columbiasc.gov/payment-center/easy-pay | $0.00 | 8:30 – 5:00 M-F |
Online Payments
| Web Address | Payment Types |
| https://columbiascwater.net/customer-care | Visa/Master Card, Discover, AMEX & Electronic Check |
Phone-In Payments
| Phone Number | Fee for Customer |
| 1-866-942-6729 | $4.00 per transaction |