Press Releases

City of Columbia Advises that Customers Should NOT USE Unapproved Payment Platforms for City Services

By March 27, 2025No Comments

The City of Columbia urges customers to exercise caution and avoid using the unauthorized third-party bill payment platforms including, doxo.com, to pay for City of Columbia services.

The City may have no control over when payments for Columbia Water and parking services are received from platforms that are not an approved vendor, partner, or have affiliations with the City of Columbia. As a result, customers may experience delays that could lead to late fees or even disconnection of water due to nonpayment.

To view payment options for Columbia Water services, visit https://columbiascwater.net/payment-options/ or contact Customer Care at (803) 545-3300.

For payment options related to parking tickets and permits, visit https://parking.columbiasc.gov/payments/ or call Parking Services at (803) 545-4015.