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CITY OF COLUMBIA
 

Payment Options

Payment Options

Mail-In | Walk-In | Bank Draft | Drive-Thru
Online | Phone | Night Depository (Drop Box)

 

Important Updates:

  • Effective September 16, 2016, the City of Columbia will be changing credit card processors. Credit card transactions processed through this portal will incur additional costs collected by this processor for delivering this service. For More Information PDF document

 

 

Mail-In Payments

Mail-In Payments

Payments Accepted: Water, Sewer & Stormwater Utility Bills
 

Location:
PO Box 7997
Columbia, SC 29202
 

Payments Methods: Check, Money Order
 

Fees: No fees
 

Payment Restrictions: None

 

 

 

Walk-In Payments
Walk-In Payments

Eau Claire Office

Payments Accepted: Water, Sewer & Stormwater Utility Bills
 

Location:
3905 Ensor Ave.
Columbia, SC
 

Payments Methods: Cash, Check, Credit Card, Money Order
 

Fees: No fees
 

Hours: 8:30-5:00 M-F
 

Payment Restrictions: None
 

 

 

Payment Center

Payments Accepted: Water, Sewer & Stormwater Utility Bills
 

Location:
1339 Main St.
Columbia, SC
 

Payments Methods: Cash, Check, Credit Card, Money Order
 

Fees: No fees
 

Hours: 8:30-5:00 M-F
 

Payment Restrictions: None

 

 

The Mailroom

Payments Accepted: Water, Sewer & Stormwater Utility Bills
 

Location:
1505 Charleston Hwy.
West Columbia, SC
 

Payments Methods: Cash, Check
 

Fees: No fees
 

Hours: 8:30-5:00 M-F
 

Phone: (803) 796-8855
 

Payment Restrictions: No Credit Card payments. Must bring bill. No past due bills.

  

 

 

Bank Draft Payments
Bank Draft Payments

Payments Accepted: Water, Sewer & Stormwater Utility Bills
 

Location: Your bank
 

Payments Methods: Deducted from your bank account
 

Fees: No fees
 

Hours: 8:30-5:00 M-F
 

Phone: (803) 545-3300 City of Columbia Customer Care
 

Payment Restrictions: No past due bills.
 

To Sign Up:
Fill out and submit the Easy Pay Billing Application PDF document or contact City of Columbia Customer Care at (803) 545-3300

 

 

 

Drive-Thru Payments
Drive-Thru Payments

Payments Accepted: Water, Sewer & Stormwater Utility Bills
 

Location: First Citizens Bank Branches - see branch locations at right
 

Payments Methods: Cash, Check
 

Fees: No fees
 

Hours:
9:00-5:00 Monday thru Thursday
9:00-6:00 Fridays
 

Phone: (803) 545-3300 City of Columbia Customer Care
 

Payment Restrictions: Must bring bill. No past due bills.
 

Branches:
1301 Park Street
7366 Garners Ferry Road
2621 North Main Street
615 Knox Abbott Drive
2600 Rosewood Drive
1612 Saint Julian Place
2638 Two Notch Road
9800 Two Notch Road
7039 Parklane Road
949 Lake Murray Boulevard
1311 Dutch Fork Road
131 Forum Drive (Sandhills)

 

 

 

Online Payments
Online Payments

Payments Accepted: Water, Sewer & Stormwater Utility Bills
 

Location: City of Columbia Online Payment Portal
 

Payments Methods: Visa, Master Card, American Express, Discover, Electronic Check
 

Fee Schedule:

  • Visa, Master Card, American Express, Discover
    $1.00 + 1.7% of transaction
     
  • Electronic Check
    $2.50 per transaction
     

Hours:
Online portal access 24/7
8:30-5:00 M-F for questions about this service
 

Phone: (803) 545-3300 City of Columbia Customer Care
 

Payment Restrictions: None.

 

 

 

Phone Payments
Phone Payments

Payments Accepted: Water, Sewer & Stormwater Utility Bills
 

Location: City of Columbia Utility Telephone Payment
 

Payments Methods: Visa, Master Card, American Express, Discover, Debit Cards with NYCE Star and PULSE logos
 

Fees: $4.00 per transaction
 

Hours: 24/7
 

Phone: 1-866-942-6729
 

Payment Restrictions: Allow 2 business days for your account records to be updated.

 

 

 

Night Depository (Drop Box) Payments
Night Depository (Drop Box) Payments

Payments Accepted: Water, Sewer & Stormwater Utility Bills
 

Location:
Payment Center
1339 Main St.
Columbia, SC 29201
OUTSIDE THE MAIN DOOR
 

Payments Methods: Check, Money Order
 

Fees: No fees
 

Hours: 24/7 for Drop-Box; 8:30-5:00 M-F for Phone-in questions
 

Phone: (803) 545-3300 City of Columbia Customer Care
 

Payment Restrictions: Payments processed on the following business day.

 

 

 

Contact Us
Contact Us

Service Requests
(803) 545-3300
1136 Washington St.
Columbia, SC 29201

 

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